Client Testimonials

See What Our Clients Say About Reno Builders

“Hayden Searle was among half a dozen builders we contacted in relation to renovations at 74 Queen St, Northcote. The house we built there in 1978 was looking out of date, tired and in need of some attention. After visiting the site and reviewing our brief mission statement, Hayden put together a program of repair and renovation, priced the project and provided concise descriptions of the work involved. The work was extensive requiring new kitchen, bathrooms, replacement of every door and window, roof repairs, rewiring, painting inside and out and a good quantity of general repair work. Hayden was a fairly easy choice to make given the quality of the pre contract effort they made to assess the project.

Weekly updates were provided with set payments on an agreed contract price and scope of work. Any additional or contingent items were discussed and agreed as the work proceeded.

Good effort was made to condense the time taken to complete the project. In terms of rejuvenating and modernizing our home the final product exceeded our expectations. We have no hesitation in recommending Hayden and his team for similar work.”

Russ Bowler

“Natalie and I had spoken with several builders prior to meeting Hayden and his team at RenoBuilders. We had several estimates for the design that we had prepared. These estimates left us with a lack of confidence in the final cost and in the effort put into achieving the number.

RenoBuilders delivered a thoroughly professional and renovation specific approach. RenoBuilders had many expert trades visit our site including drainage, excavation, plumbing & electrical. As a result we knew that the quote we received was based on the actual conditions and requirements of our renovation. We knew that this would minimise the surprises in the construction process because RenoBuilders were the only business that could provide a contract price for our renovation.

RenoBuilders quantity surveyor prepared a detailed report to help us understand what parts of the project were driving the costs. Natalie and I could then make a decision on what was important in the design relative to the cost. We paid a small fee for the quote which was refundable to us on the building contract. This investment provided us with accurate information on which to base our decision. This decision of hundreds of thousands of dollars needed accurate information not just an estimate.

I recommend the RenoBuilders process as an excellent way to match your design with your budget. To enable you to make the right decisions based on accurate information.”

Mark English

“Our family has been using a tiny space, low pressure shower and decided to upgrade to a better one. We are very happy that we contacted Hayden after we tried contacting several other companies without any further replies.

He quickly arranged a time to come to investigate the project and provided the quote in the next few days. From the starting to the finishing of the renovation, Hayden came to the site often to make sure everything went right. He responded promptly to our enquiries and alterations and provided practical advice helping us on decision making.

Hayden’s team are friendly and experienced – always on time and do the job to a very high standard. The trade people he is using are very skilful. Our renovation experience was stress-free and very satisfying.

I can recommend Hayden and his team because:

  • Prompt response to client’s first enquiry
  • Approachable, open communications between project manager and client
  • Team carries a diligent and responsible working attitude – client no need to worry about the quality of their work.”

Min (Anna) Gao

“My wife and I had a design prepared for the extension of our house in Herne Bay. It was important to us that the character of the house was at least retained and improved. That’s why I chose to work with renovation specialist builders.

Hayden of Renobuilders was one of a couple of builders I invited to look at our plans for the family home. I was impressed with the pricing service that RenoBuilders was able to offer. Renobuilders were more professional than others and prepared a detailed report on our project. We were able to make informed decisions on parts of the design that were driving the cost and then decide their importance to us. The price we were quoted was the best of those that we received so RenoBuilders were very competitively priced. RenoBuilders also provided me with the greatest confidence because it was a contract price not just an estimate that I received from others. While I paid a charge for the quote I was happy that I was getting quality and accurate information on what is a relatively big investment. If considering renovating I would suggest talking to Hayden at Renobuilders about your ideas or plans. His process can help you match the design with your budget or just get you great value for money.”

Thomas Baseden

“Before dealing with Hayden Searle we had quotes from other builders but non provided us with the same level of professionalism and assurance.

We chose Hayden because he was well organized, always professional and reliable. He demonstrated knowledge and experience which was critical when we were investing such a large amount of money in our home. We were really impressed with the quality of work in our renovations. Hayden listened to us and interpreted everything we asked for. The renovation ran to schedule and we were kept fully informed and involved through weekly site meetings. Hayden provided guidance and recommendations based on his experience and knowledge of current products and our spaces which we appreciated. Our neighbours have commented that they appreciated being kept informed about the effects on them and that the site was managed with respect for them.

We are extremely happy with the results of our renovations. The building crews and everyone involved was 100% trustworthy, organised and responsive to our wishes.”

Angela Bush

“I contacted Hayden wanting renovations done to my rental. It can be tough to balance the exit of the existing tenants, advertising the property and vetting new tenants then trying to carry out maintenance and improvements in the few available weeks you have between tenancies. I needed someone who could work with me to quickly draw up a scope of works that worked with what I wanted to achieve and would add value to my investment.

Hayden was both knowledgeable and efficient, he was able to have the guys start work start as soon as the property was vacant and liaise with me throughout the renovation process. Knowing that I wouldn’t be there on site till work was completed I put a lot of faith in Hayden to deliver and he did, on time, on budget, and excellent workmanship throughout.”

Mike Short

“Like a lot of clients when we made the decision to finally upgrade our tired bathroom and ensuite but just didn’t know what or where to start.  Hayden from Reno Builders was able to make subtle suggestions to us that would provide a contemporary and modern look in a character bungalow home.  Hayden was able to understand what we hoped to achieve and then broke it down into manageable pieces for us.

The result is simply stunning.  From managing the subtrades to organising program and delivery of items the transition was seamless.  We couldn’t be happier.

Sally Rayner and Jason Wong

“Right from the moment Hayden walked through our front door, I could sense he knew what he was doing. I thought I would go crazy with the mess while the extension was going on. In fact it was quite the opposite, I find my fortnightly grocery shop way more stressful. Hayden was very responsive, I could send him a text or email and he would reply the same day, if not within minutes of me contacting him. He kept us very involved in what was going on and made sure to give us updates as to the progress of the build. His team were absolutely amazing. Cannot find a single issue to fault them on, polite, courteous, showed up every morning right on schedule.”

Joanne Tran

We can recommend Reno Builders without reservation. Our house was damaged during a landslip and civil work had to be carried out before the house could be fixed.  Living in a damaged house for almost two years was extremely difficult for our family and we consider ourselves lucky that we came across Reno Builders

Right from the start Reno Builders listened to and responded honestly to our requests. They provided us with an accurate and detailed quote and time line and never made promises which they couldn’t keep. We lived in the house while renovations were underway and in spite of this, the team was a pleasure to have around. They were always considerate and we never felt as if they invaded our privacy.

The excavation and building work was carried out to a high standard. Hayden communicated very well and provided us with regular progress reports.  In spite of the renovation being carried out through a wet winter it was completed within a few days of the estimated time line.

Reno Builders team did an excellent job and supported us through the CCC process right up to the final inspection. We are very happy with our beautiful home and if you are considering a renovation, you are welcome to come over to our place and see what Reno Builders have accomplished here

George Farmer

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